Member Relationships

• Regularly connect with, and develop relationships with each member and potential members
• Maintain an accurate record for each member and potential member regarding their business and their expectations of the Chamber
• Create opportunities for members to build and maintain relationships between themselves through proactive and creative communication
• Innovate, develop, plan, execute, and attend a variety of membership events designed to further the members' perceived value of the Chamber
• Understand the trends in the Chamber industry and being an active member of the Chamber Executives of Ontario

Member Communications, Sales and Marketing

• Innovate to create, implement and manage growth plans to increase membership revenue, sponsorship, and advertising opportunities
• Innovate to create, implement and manage marketing campaigns to sell Chamber memberships
• Target and actively recruit new members (bricks & mortar and e-commerce businesses) by contacting business owners and managers, and providing high-value interactions and information packages
• Innovate to solicit sponsorships and sales of ticketed events
• Innovate to create, implement and manage member-paid advertising programs
• Innovate to create, implement and manage all communications and social media activities
• Manage the website, social media, Membee, and Constant Contact
• Update the website on an ongoing basis

Advocacy and Community Relationships

• Establish relationships with community groups, outside funders/sponsors, media, business leaders and other organizations to produce data to foster innovation and produce member resources
• Build relationships with other community leaders and associations to be part of the conversation regarding business and economic development in our community. Of particular importance are agriculture, manufacturing, retail, service, and tourism industries
• Actively work to build relationships at all levels of government; municipal, regional, provincial and federal to produce data to foster innovation and to produce member resources
• Prepare and communicate official position statements on public issues

Administration

• Oversee and maintain all administrative duties
• Prioritize day-to-day operations and tasks based on providing maximum value to the membership
• Prepare for, develop content, and participate in monthly Board of Director Meetings (recess July & August)
• Follow up on action items identified at Board and Committee meetings
• Recruit committee members for a wide range of short-term initiatives, plan meetings with the committee chairs
• Develop and improve committee implementation plans and supporting materials for committees to deliver their mandate
• Recruit, train, develop, evaluate, and discharge intern staff, volunteers, and contractors

Bookkeeping and Finance

• Identify opportunities and submit funding applications
• Work in conjunction with the bookkeeper on government remittances, monthly financial reports, and monthly and annual reconciliations

Note: And any other duties as assigned to achieve the West Lincoln Chamber of Commerce's Strategic Plan

Qualifications:

• Post-secondary diploma/degree in a related field such as business, communications, marketing, public administration
• 2 to five years office management experience
• Valid driver's license — clean abstract, vehicle to travel to various locations
• Non-profit experience, either paid or volunteer, an asset
• Strong office technology skills including Microsoft Office
• Excellent interpersonal and business communication skills Professional appearance, phone manner, and presentation skills Availability to work evenings or weekends when needed

Competencies:

• Outstanding influencer consistently focused on creating mutual understanding between self and others
• Outstanding relationship-builder that is a self-starter
• Outstanding muti-tasking and prioritization skills that result in making the tough decisions of what not to do, seeking efficiencies
• Strong innovator that challenges one's own thinking and abandons previous methods
• Passion for developing oneself and seeks and applies feedback for improvement
• Ability to create compelling digital content (graphics, captions, short-form video, etc.) that supports brand visibility and audience engagement.

Working Conditions:

• Full-time permanent; 35-hours per week. Some flexibility in daily work hours is required to attend Chamber events
• Remote/Work from Home (but required to visit with Chamber members and potential members regularly and in person)
• Salary plus 20% one-time commission for all new members
• $0.57/km to reimburse travel to and from the office to businesses and Chamber events 10 paid vacation days taken within the year it is earned. Vacation requests are submitted to The Board at least one month in advance
• Medical liability as per Chamber Board of Director policy with Meester Insurance Centre.